Please read our FAQ first! Some items including but not limited to Monitors, TFTs, Scanners and Printers carry manufacturer warranties and cannot be sent to us for return. If you send these items to us, they will be returned AT YOUR COST.
Welcome to the online return form. before you send anything back to us, complete your details here and print out the return form. By completing these details your return will be lodged automatically and you will also be able to check the process of your return from this website.

Please enter your personal contact details below.

Be sure to verify that they are correct, as these details will be used to contact you and return your parts to you.
NOTE: Only one item can be returned for each RA number. Multiple items must be submitted seperately.


Your IP Address will be recorded for this transaction,
Your IP Address is: 38.107.191.89
Customer First Name:
Customer Last Name:
Customer Address:
Business Name:
Street Address:
City:
State: Post Code:
Customer Email Address:
Contact Phone:
Other Contact Phone:
The Following Section is about your hardware that your are returning. Please take the time to complete each field.
Returned Part Description:
System Description:
Serial Number:
Invoice Number:
Invoice Date:
Operating System Password (Internal Use ONLY):
System Build By:
Fault Description:

NOTE: Words like "faulty" or "not working" will not be accepted. Fault descriptions must be accurate.

Check your details thoroughly before submitting your Return. When all your details have been entered click "Submit Return" to continue and you will be taken to a summary page for you to print.
Click to submit your warranty return and go to the summary page.

NOTE: By clicking submit you agree to the conditions of return and are aware of our
service fees which may be charged, for non-faulty goods.


Click to clear your return and start again.